At Kyan Jewelry, we aim to deliver your items as quickly and securely as possible. Please read our shipping policy to understand how we handle the shipping of your orders.

Processing Time

Orders are processed within 1-3 business days after receiving payment.

Personalized or custom-made items may take longer, and the estimated processing time will be sent by email after review of your order.

Delivery Times

Delivery times vary depending on the destination. Estimated delivery times:

Domestic (within Bahrain): 3-7 business days.

International: 7-21 business days.

International Shipping

Kyan Jewelry ships worldwide. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient is responsible for these charges, as they are not included in the total purchase price.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

Delayed or Lost Shipments

While we strive for timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, customs processing). If your order has not arrived within the estimated delivery time, please contact us at info@kyanjewelry.com, and we will do our best to assist you.

If your order is confirmed lost by the shipping carrier, we will offer a replacement or refund.

Incorrect Shipping Information

Please ensure that your shipping information is accurate when placing your order. Kyan Jewelry is not responsible for orders shipped to an incorrect address provided by the customer.